Our promises
our clients come first
We are dedicated to providing a personal and caring service; we work in partnership with our clients and ensure complete transparency in everything we do so that there are never any surprises.
we provide the highest standards of service
We believe in excellent customer service. This means that we will always work professionally in everything we do when dealing with our customers and our suppliers/partners.
your privacy is important to us
We have a strict Data Protection Policy and are registered with the Information Commissioner's Office under the Data Protection Act 1998.
A strict code of ethics is followed by all staff
We act with respect, discretion and confidentiality at all times. Our code can be viewed here.
all employee references & qualifications are verified
In addition, appropriate checks are made as necessary.
we have good contacts
We have a wide-ranging, high-quality network of service providers that we can call upon.
ALL STAFF ARE FULLY-TRAINED
All staff are fully trained using the highly-regarded training package from NASMM (National Association of Senior Move Managers) and receive continual training to ensure their knowledge and skills are up-to-date.
STRICT RECRUITMENT PROCEDURES ARE FOLLOWED
This ensures we only employ the very best staff who are professional, trusted, understanding and friendly.