An unexpected move for one of our senior clients

The Scenario:

Having helped our client move from her home into care due to her fully nursing care requirements only 12 months previously, we had the pleasure of later moving her FROM the care home TO her own detached home within a thriving retirement village in Surrey.  Having moved into a care home, her health had improved such that she felt able to move into her own home, and she called upon Moving On to co-ordinate her move yet again.


Our approach:

We were able to help with drawing up inventory lists of her furniture (which had been kept in storage), space planning, organising full decoration of her new home, organising removal/packing services from the care home and from storage and help with utility set-ups.  We also organised a full un-pack & settling in service enabling her new home to be up, running and looking perfect within just 2 days - pictures hung, all boxes unpacked and change of address cards organised.


The result:

Although initially this seemed overwhelming for our client, we were able to alleviate the stress by taking full control of the project management of her move, enabling her to be involved at key decision-making points